Updated July 15, 2025
0. Purpose
The Digital Buyer Protection policy provides complimentary coverage for buyers purchasing vehicles through Manheim.com Simulcast Live* and Timed** digital sale channels or Manheim facilitated vehicles through OVE.com. It ensures accurate and transparent vehicle condition reporting when Manheim performs a visual inspection. By safeguarding buyers against undisclosed issues, this policy enhances confidence in online vehicle purchases.
1. Scope of Coverage
Vehicle Condition Reporting and Protections Provided:
For inspections that include limited mechanical assessments, such as those conducted by Manheim Express, additional protections apply:
2. Eligibility
Eligibility:
3. Exclusions and Limitations
Exclusions:
Threshold:
4. Exclusions and Limitations
Filing a Claim:
Before Purchase:
After Purchase:
6. Arbitration Extension