Ready+2 extends Digital Buyer Protection, so you have confidence when you transport your vehicles with Ready Logistics.
Digital Buyer Protection also provides additional arbitration coverage for digital buyers that use Ready Logistics and experience a shipping delay that puts buyers outside of the given time frame to file a valid claim. Manheim wants buyers to have more comfort buying vehicles online and is offering additional coverage for the covered items listed below that are not eligible for arbitration under the Manheim Arbitration Policy and an additional extension period of protection should a significant delay occur when a digital purchase is transported through Ready Logistics. Manheim Digital Buyer Protection is multichannel, meaning it is available for vehicles digital purchases on OVE.com, Simulcast and Manheim.com.
How it works:
If a vehicle purchased through any Manheim digital channel** is delivered through Ready Logistics outside of the ten (10) calendar day NAAA arbitration timeline, Manheim will extend the arbitration timeline to give buyers two (2) additional days from the vehicle delivery date to file an arbitration claim, which must be a claim that would be valid under NAAA Arbitration Policies. This policy applies only to vehicles purchased through a Manheim digital channel**, where Ready Logistics was the shipping facilitator. Buyers must order Ready Logistics***, and the vehicle must be ready for release*, within two (2) days of sale. Sale day equals day one (1). Units sold through Manheim “in lane” channels, units facilitated through independent auction partners, and Exotic and/or handmade vehicles and vehicles sold with a purchase price or estimated MMR above $75000 do not qualify for this extension period. Manheim and Ready Logistics reserve the right to modify or cancel this benefit at any time.
Qualifications:
Release Requirements:
** Manheim Digital sales channels include OVE, Simulcast and Manheim Express. All In-lane purchases are excluded from this program
*** Ordering Ready Logistics – Client must have an active Ready Logistics account, set up a new account or pre-pay transport costs to allow for shipping.
A transportation delay itself is not considered arbitrable. This program only provides additional time to file an arbitration claim
This policy is void if the vehicle has not been delivered within thirty (30) calendar days of the sale date.