If the vehicle is on your lot, you should work with the Dealer Services team at the facilitating auction location. A Manheim Team member will provide further guidance and will verify when it’s ok for you to release the vehicle to the buyer. A few important things to keep in mind:
- Never transfer the title directly to the buyer. Please turn the title in to Manheim as you normally would.
- Buyers are responsible for vehicle pick-up. Please contact the facilitating auction location to determine when it’s ok to release the vehicle to the buyer as noted above.
If the vehicle is at the auction, you will receive a purchase confirmation email with all the details you need. Simply turn the title in (if you haven’t already) as you normally would.