Frequently Asked Questions

WHAT IS LOTVISION?
LotVision is a free vehicle tracking system that enables
dealersand transporters to quickly and accurately locate any
vehicle at a Manheim auction location.
HOW DOES LOTVISION WORK?
LotVision relies on a small tracking device that enables you to
locate vehicles on the Manheim lot. If your location services
are enabled on your device, you will be able to see where you
are relative to the vehicle on the lot.
WHY SHOULD I USE LOTVISION?
Location information:
LotVision eliminates the need to search for vehicles on the lot,
allowing you to locate vehicles real-time. Manheim’s auction
properties are massive and can contain thousands of vehicles on
location at a time. LotVision allows you to find your vehicle
quickly, accurately, and in real-time.
Diagnostic Trouble Codes:
We’ve added diagnostic trouble code information into LotVision
for most of the vehicle on our lots. View code information by
reviewing the new “DTC Codes” column on the main search results
page, or click the VIN to see additional code details for the
vehicle you are interested in.
CAN I REMOVE THE TRACKING DEVICE?
No, only Manheim team members should remove the device once the
vehicle is ready for pick-up. As a reminder, Manheim auctions no
longer allows personally owned OBDII (on-board diagnostic)
devices to be used on our lots; therefore, we cannot accommodate
requests to remove the tracking device to check trouble codes.
HOW ACCURATE IS LOTVISION?
LotVision is accurate to within 10 feet of your vehicle.
HOW DO YOU ACCESS LOTVISION?
A. To access the LotVision Map and search for a
vehicle at a Manheim location:

» Scan the LotVision QR code at any LotVision enabled location
or

» Visit
https://manheim.com/solutions/lotvision/
– scroll down and click on the link for the location you want
to view.

B. If you have bought or sold a vehicle and
want to locate that vehicle on the lot:

» Buyers – access LotVision through Manheim.com or the Manheim
mobile app by selecting the icon in the Post Sale Management
‘Purchases Tab’

» Sellers – access LotVision through Manheim.Com or the
Manheim mobile app by selecting the icon in the Selling Center
under ‘View Inventory’ LotVision can be accessed in multiple
ways:

C. Use the Google Chrome browser on your phone
or computer for the best experience
HOW DO I SEARCH FOR VEHICLES?
Search up to 300 vehicles at a time using vehicle VINs or Work
Order Numbers.
Click here to access the step-by-step user guide
How do I access diagnostic trouble code information in
LotVision?
Code information is available for most vehicles on our auction
lots. To view, select the auction location from the dropdown
menu, then search for up to 300 vehicles at a time by VIN or
work order numbers. On the main search results page, we’ve added
a new column called “DTC Codes”. This column will include the
5-character trouble code number for any DTCs that our LotVision
trackers have detected for that vehicle. Clicking the VIN of a
specific vehicle will allow you to view additional code
information such as a plain text description of the code and a
timestamp of when codes were last read. This
generic diagnostic trouble code information
is set and standardized by
SAE, International.