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Assurance | DealShield 360
Return any vehicle,
for any reason
You have to make quick decisions at the auction — and you may not have all the information you need to make them. If you underestimate your reconditioning costs or lose your buyer, your business takes the hit. The DS360 guarantee eliminates that risk. Buy the vehicle and if it doesn’t meet your needs, return it for a full refund.
Why DS360?
Simple Signup
Subscribe and start buying with peace of mind.
Take Your Time
Get up to 21 days and 360 post-purchase miles.
Easy Return, Any Reason
Return vehicle to any U.S. Manheim location, for any reason.
You’re Protected
Full refund on purchase price, plus buy fee (up to $100K).
DealShield 360 Guarantee Features
| Return window | 21 days and 360 miles Upgrade available: 30 days and 500 miles |
| Vehicle purchase price | Up to $100K For vehicles with a purchase price greater than $35,000, a 1.5% surcharge is applied to the difference. |
| Model years | 20 years or newer |
| Mileage | Less than 250,000 |
| Vehicle eligibility | Nearly 95% of all green- and red-light vehicles |
| Ineligible vehicles | Not valid on TMU, TRA, salvage, biohazard or exotic / specialty / hand-built vehicles nor branded title (e.g. flood). For the full list of ineligible vehicles, please visit https://www.dealshield.com/terms-conditions. Vehicles with purchase prices significantly higher than market value may be invalidated. Vehicles purchased on an MSO and vehicles with state-issued reassigned VIN numbers are also ineligible. |
| Availability | In-lane, Simulcast, and OVE purchases at all DealShield Network Auctions |
*Does not include acts of God.
Enjoy the ultimate protection of the DS360 guarantee automatically on every eligible vehicle purchase across our extensive partner network.