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NAAA Recommended Announcements

   

Effective Date: June 1, 2025

Major Component

Description of Concern or Defect

Announcement and Selling Light

Arbitration Impact

Engine

Upper Engine Noise

Lower Engine Noise

Engine Problem

Yellow Light Required

Exempts Engine from Arbitration

Timing Chain Issue or Noise

Turbo Codes

Engine Smoking From Exhaust

Misfire Codes

Check Engine Light

Cam and Crankshaft Position Codes

Engine Knock or Tick

Engine Overheating

Engine Wont Stay Running

Engine Running Rough

Oil Leak

Engine Misfire

Head Gasket Leak

Turbo Leak

Undetermined Engine Problem

Sludge

Other Engine Components

Cam Phasers

Front or Rear Differential

Differential Noise

Differential Locking or Binding

Differential Problem

Yellow Light Required

Exempts Differential from Arbitration

Excessive Play/ Slack in the Differential

Differential Leak

Front Differential

Rear Differential

Transmission

Transmission Slipping

Abnormal/ Hard Shifting

Transmission Problem

Yellow Light Required

Exempts Transmission from Arbitration

Transmission Shudder

Transmission Leaks

Acceleration Shudder

Transmission Whining

Delayed/ Harsh Engagement

Torque Converter Problem

Transmission Inoperable

Reverse Not Engaging

Specific Gears Not Functioning

4X4

4X4 Not Engaging/ Disengaging

Transfer Case Overheating

4X4 System Problem

Yellow Light Required

Exempts 4X4 from Arbitration

HUB Locking Problem

Binding In 4 x 4

4X4 & 4WD Warning Light

Transfer Case Leaking

Emissions

O2 Sensor Codes

Failed/Inoperable Catalytic Converter

Emissions Problem

Yellow Light Required

Exempts Emissions from Arbitration

Catalyst System Codes

Faulty or Damaged Mass Airflow Sensor

Aftermarket Modifications Affecting Emissions

Performance Tuned Emissions Components

Emissions Modified Yellow Light Required

Deleted Emissions Equipment

Missing Catalytic Converter

Emissions Missing

Yellow Light Required

ADAS

Adaptive Cruise Control Defect

Front and/ or Rear Camera Problem

ADAS Problem

Yellow Light Required

Exempts ADAS Systems from Arbitration

Collision Avoidance Malfunction

ADAS System Warning Lights

Automatic Braking Systems Failure

Backup or Parking Assist Malfunction

Blind Spot Detection Issue

Lane Departure Defect

Collision Damage ADAS Components

Mechanical Alterations & Modifications

High Performance Super Chargers

Engine Tuners

Aftermarket Alterations/ Modifications (by component)

Yellow Light Required

Exempts Alterations and Modifications from Arbitration

Performance Tuned Emissions Components

Racing Camshafts

Aftermarket Turbocharger/Supercharger

Missing Components

Electric or Hybrid Battery

Battery Pack Failure

Battery Pack Charge to 50% or Less

As Is

Red Light Recommended

Exempts EV or Hybrid Battery from Arbitration

Inverter Failure

Electric Motor

Regenerative Braking Motor Issues

EV Motor Cooling System Failure

EV/Hybrid Battery Problem

Yellow Light Required

Hybrid or Electric Charger INOP

Structural Damage

Kinked A,B and C Pillars

Structural Tear Damage greater than 1″

Structural Damage

Yellow Light Required

Exempts Structural Damage from Arbitration

Kinked Frame Rails and Aprons

Excessive Rust and Corrosion that compromises Structural Components

Cross Member Cut or Damaged

Drilled Holes Larger than 5/8

Structural/ Frame Alterations

Policy Reminders: Restrictive Announcements

Sellers choosing to make a specific or restrictive announcement related to a problem with a major component (e.g. Upper Engine Noise) remain subject to arbitration claims related to other unspecified parts or features of that component (e.g. Lower Engine Concerns). Sellers are highly recommended to consider the above announcements to prevent and/or reduce arbitration claims.