Effective: June 1, 2025
With the goal of preventing and/or reducing arbitration claims, this position statement provides
a summary of recommended announcements for vehicles with the most frequent arbitrable
concerns or defects. Included in this statement is a best practice guide that provides specific
announcements and selling lights that will exempt related components from arbitration. NAAA
strongly recommends that Sellers use this guide when determining the most appropriate
announcement for their vehicles.
The guide also provides clarity for Buyers relative to typical defects or concerns that are
covered by the associated announcement and, therefore, are not eligible for arbitration.
As NAAA Arbitration Policy states, Sellers are responsible for the accuracy and completeness
of all representations or descriptions. Likewise, Buyers are responsible for reviewing any verbal
or written announcements and disclosures made by the Seller, Auction, Auctioneer or Selling
representative.