All arbitration must be handled through the Auction Arbitration Department.
Arbitration claims must be submitted within (1 Hour) after the lane (in which it was purchased) closes.
The Arbitrator will inspect ONLY the defect which is on the arbitration form. Each vehicle is allowed (1) mechanical arbitration. If price adjustment is made and accepted, vehicle becomes AS-IS property of the Buyer and is not subject to any further arbitration for mechanical defects or adjustments.
Arbitration Issues that require immediate management attention before 5PM on the day of the Auction:
***All Vehicles Must Remain Onsite Until These Issues are Inspected***
The following items are NOT subject to arbitration:
(Light Exception: Root Mechanical Issue resulting in a Repair Cost of $500+) (Green Light Only)
The Auction CANNOT Guarantee accuracy of Vin, Year or Model on Powersports & Antique Vehicles:
Examples:
The Auction CANNOT Guarantee accuracy of:
Arbitrations WILL NOT be based solely on prior EVDH Data.